508 Help Desk

Accessibility Insights

  • Before the Demand Letter: What Happens When Your Website Gets Hit With an ADA Accessibility Claim

    Most businesses don’t think seriously about website accessibility until somebody else forces them to. By then, the conversation has changed. Your website has been online for years. Customers use it. Your staff uses it. Maybe a web developer built it for you. Maybe you’ve redesigned it two or three times. Nobody has ever mentioned accessibility. Then one day, an email,… Read more

  • Business professionals review digital accessibility requirements during a meeting, with a presenter pointing to an accessibility symbol connecting websites, mobile devices, and cloud services.

    Section 508 at 25: Why Digital Accessibility Is Entering a New Era

    For 25 years, Section 508 has required federal agencies to make their information and communication technology accessible to people with disabilities. June 21, 2026, marked the 25th anniversary of the original enforcement date of the Section 508 Standards. During that quarter century, digital accessibility has evolved from a specialized federal requirement into a broader procurement, compliance, usability, and business-risk issue.… Read more

  • Laptop showing an accessibility webpage beside the headline “Accessibility Risk Triage” with icons representing website access, assessment, and remediation.

    Accessibility Risk Triage: What Business Owners Should Do Today, This Week, and This Month

    Your website may be putting your business at risk right now. That may sound dramatic, but for many business owners it is true. If customers with disabilities cannot use your website, your business may be losing sales, damaging trust, and exposing itself to accessibility complaints, demand letters, or legal action. The problem is that most business owners do not know… Read more