Procurement Assessment
Understand what your customer is asking for and exactly what you need to respond.
- Review of your procurement request
- Documentation and evidence gap analysis
- Prioritized next steps and scope
CLEAR ANSWERS. A CONFIDENT NEXT STEP.
Your customer just asked for a VPAT.
Now what?
Accessibility requirements shouldn’t bring your next opportunity to a standstill.
508 Help Desk helps vendors respond to accessibility procurement requests, ACR / VPAT needs, and documentation roadblocks—with expert guidance and real-world experience.
Start with the request. We’ll help you understand the work.
Turning accessibility requirements into clear next steps.Norm AlexanderFOUNDER, 508 HELP DESK
PRACTICAL HELP, RIGHT WHERE YOU ARE
A clear path through procurement.
Transparent starting prices.
A defined scope before work begins.
Procurement Readiness
Get your documentation, VPAT / ACR, and internal processes ready for the next conversation.
- VPAT / ACR documentation planning
- Coordination of testing and evidence
- A practical procurement response strategy
Fractional Accessibility Advisor
Experienced guidance for your accessibility program, procurement strategy, and complex questions.
- Ongoing program and documentation advice
- Support with customer accessibility questions
- Priorities that fit your team and resources
Final pricing depends on your product, available evidence, and the scope of the request. Testing and remediation needs are defined separately.
EXPERIENCE THAT MAKES A DIFFERENCE
Why work with
Norm Alexander?
Practical experience.
Clear guidance. Better decisions.
Norm brings decades of digital accessibility experience, including federal contracting and enterprise web projects, to the questions businesses face today.
Decades of accessibility experience
Hands-on experience in digital accessibility and Section 508.
Federal & enterprise expertise
An understanding of procurement expectations and organizational realities.
Documentation strategy
Clear documentation grounded in evidence and aligned with the request.
Practical consulting
Straightforward advice, without the jargon. Understand what to do next.
THE FEATURED RESOURCE
The Accessibility
Risk Assessment Playbook™
Assess. Prioritize. Document.
A practical resource for turning accessibility concerns into an organized, documented process. Build a clearer picture of your risks and decide where to focus first.
Ask about the Playbook For businesses that want a practical place to start.FROM QUESTION TO NEXT STEP
A simple process.
- 1
Send the request
Tell us what your customer needs, which product is involved, and when a response is due.
- 2
Get expert guidance
Clarify the requirements, the evidence you have, and the level of effort involved.
- 3
Move forward with confidence
Agree on a scope and a practical plan for your documentation and procurement response.
LET’S MAKE IT CLEAR
Before you send
that response.
A few answers to the questions
we hear most often.
What’s the difference between a VPAT and an ACR?
The VPAT® is the template. An Accessibility Conformance Report (ACR) is the completed report describing a product’s accessibility conformance. Buyers often use “VPAT” to mean the completed report. Learn more from ITI, the template’s publisher.
What should I include in my request?
Include the customer’s question or procurement language, the product or website involved, your deadline, and a summary of any existing testing or reports. Paste the relevant text in the form below. Leave out passwords and confidential customer information.
Do I need a full audit before getting help?
You can start by sharing the request and the evidence you already have. An assessment helps define what is missing and whether additional testing, documentation, or remediation belongs in the scope.
Does an ACR guarantee that a product is accessible?
An ACR documents conformance findings for the product and scope it describes. It should be supported by appropriate evaluation evidence, with limitations and exceptions clearly stated. It is not a blanket guarantee.
LET’S GET YOUR REQUEST MOVING
What did your
customer ask for?
Send the details. Let’s turn the requirements into a clear next step.
No payment is collected here. Submitting a request does not commit you to an engagement.
Have trouble using this form? You can also describe the barrier here by selecting “Website accessibility feedback.”
Expert help. Clear next steps.
A more accessible future starts with your next decision.