508 Help Desk

Accessibility Policy

Effective Date: January 1, 2025
Updated: November 2025

508 Help Desk is committed to ensuring that our website, digital content, and services are accessible to everyone, including individuals with disabilities. We believe accessibility is both a responsibility and a right — and we strive to meet or exceed the standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Our Commitment

We design, build, and remediate websites with accessibility in mind.
This website is tested regularly using the same tools, methods, and manual checks we provide to our clients, including:

  • Automated and guided scans (axe DevTools, WAVE, ANDI)
  • Manual keyboard navigation checks
  • Screen reader compatibility reviews (NVDA, JAWS, VoiceOver)
  • Color contrast and visual accessibility testing
  • Semantic structure and ARIA validation

Our goal is to ensure that all users — regardless of ability — can access, understand, and interact with our content.

Accessibility Features on This Site

To support an accessible browsing experience, this site includes:

  • Clear heading structure and semantic HTML
  • Proper use of ARIA roles and labels
  • Sufficient color contrast
  • Consistent navigation
  • Keyboard-friendly controls and links
  • Alt text for meaningful images
  • Skip navigation functionality
  • Responsive, mobile-friendly design

Ongoing Improvements

Accessibility is an ongoing process.
We continuously evaluate and update our website to maintain WCAG 2.1 AA compliance and to provide the best possible experience for all users.

Feedback & Support

If you experience any difficulty accessing content on this site or would like to request assistance, please contact us:

508 Help Desk
📧 Email: support@508helpdesk.com
📞 Phone: (844) 4-508-HELP
🌐 Website: https://508HelpDesk.com

We aim to respond to all accessibility-related inquiries within 2 business days.

Third-Party Content

Some pages may link to third-party websites or embed external content.
While we strive to partner with accessible platforms, we cannot control the accessibility of content outside our domain.

Formal Compliance Status

Based on recent evaluations using automated and manual testing tools, this website is believed to be fully conformant with WCAG 2.1 Level AA.

Statement Prepared By

This accessibility statement was created by 508 Help Desk, a digital accessibility consultancy specializing in WCAG compliance, Section 508 standards, and inclusive web design. 508 Help Desk is a division of PCB Media Group, LLC.