About Us
Who We Are
At 508 Help Desk, we take pride in doing things differently.
We don’t chase volume — we chase excellence. By working with only a handful of clients at a time, we can give each project our full attention, ensuring every line of code, design element, and accessibility feature is built to perform flawlessly.
Our goal is simple: to create digital experiences that are inclusive, compliant, and built to last.
Led by Experience
At the helm is Norm Alexander, Jr., a 25-year veteran in web design and digital accessibility.
Norm’s experience spans federal government contracts, large organizations, and private businesses — training webmasters, conducting audits, and leading remediation projects that meet the toughest accessibility standards.
A Distributed Team
At 508 Help Desk, our small, nimble team is distributed worldwide — bringing together top-tier designers, developers, and accessibility technicians from across the realm.
This structure keeps us flexible, creative, and always learning from diverse perspectives.
No matter where we’re based, our mission is the same: to help organizations build digital spaces that welcome everyone, protect their brand, and reflect their values.