The Real Cost of Ignoring Website Accessibility

Let’s talk about something most business owners don’t think about—until it’s too late.
Your website might look great, but if it’s not accessible, it’s quietly costing you time, money, and reputation.

What You Can’t See Can Hurt You

Most accessibility issues are invisible to the average user. But to someone relying on a screen reader, closed captions, or keyboard navigation? Those same issues are roadblocks.

When your website isn’t built with accessibility in mind, people with disabilities can’t fully use it—and that’s not just a missed opportunity. It’s a potential lawsuit waiting to happen.

According to data from Accessibility.com, over 4,500 digital accessibility lawsuits were filed last year, and the majority targeted small to mid-sized businesses—restaurants, boutiques, medical offices, and service providers who never thought it could happen to them.

The Hidden Costs of Noncompliance

Here’s what “ignoring accessibility” can really cost:

Legal fees: Defense and settlement costs can range anywhere from $10,000 to $100,000+.
Lost customers: More than 70% of people with disabilities will abandon a site that’s not accessible.
SEO ranking drops: Search engines reward accessibility—if your site isn’t compliant, you’re leaving organic traffic on the table.
Reputation damage: Accessibility lawsuits make headlines. You don’t want to be that company trending for the wrong reasons.

Accessibility Pays for Itself

Here’s the good news: accessibility isn’t just about avoiding risk—it’s about opening your doors to more customers.

Accessible websites perform better on search engines, load faster, and convert more visitors. Plus, they show that your brand stands for something bigger than profit—it stands for inclusion.

Think of it this way:
Accessibility isn’t an expense. It’s an investment in trust, performance, and protection.

Don’t Wait for a Lawsuit to Get Compliant

At 508 Help Desk, we make it simple. Our accessibility audits identify exactly what’s wrong, what it means, and how to fix it—before it becomes a problem.

Whether you need a full audit, an accessible redesign, or ongoing support, we’ve got your back.

👉 Get Your Free Accessibility Evaluation and protect your business today.

Stay accessible and stay blessed.
Norm Alexander, Jr.
Founder, 508 Help Desk (A Division of PCB Media Group)