Privacy Policy
Effective Date: January 1, 2025
Updated: November 2025
At 508 Help Desk, we take your privacy seriously. We are committed to protecting your personal information and being transparent about how we collect, use, and share data through our website and related services.
Who We Are
Our website address is: https://508helpdesk.com.
508 Help Desk is a professional web accessibility service provider offering audits, remediation, and compliance consulting in accordance with Section 508, WCAG, and ADA standards.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be sent to the Gravatar service to verify if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After your comment is approved, your profile picture will be publicly visible next to your comment.
Media
If you upload images to our website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the site can download and extract location data from any images displayed publicly.
Cookies
If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. This is for your convenience so you don’t have to fill in your details again when leaving another comment. These cookies last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, we will also set several cookies to save your login information and display preferences. Login cookies last for two days; screen options cookies last for one year. Selecting “Remember Me” will extend your login persistence to two weeks. Logging out removes the login cookies.
If you edit or publish an article, an additional cookie will be saved in your browser containing the post ID of the article you just edited. This cookie expires after one day.
Embedded Content from Other Websites
Pages and articles on this site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves as if the visitor had visited the external website directly.
Those external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that content, including tracking your interaction if you have an account and are logged in to that website.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email. We do not sell, rent, or share your personal data with third parties for marketing purposes.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely to help us recognize and approve follow-up comments automatically.
For registered users (if any), we store the personal information provided in user profiles. All users can see, edit, or delete their personal information at any time (except for their username). Website administrators can also view and edit this information.
What Rights You Have Over Your Data
If you have an account on our site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold, except for data we are required to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
We may also use third-party analytics or security services that process anonymized traffic data to maintain site security and performance.
Accessibility Commitment
As an accessibility-focused organization, 508 Help Desk strives to ensure this Privacy Policy and all related content are accessible to everyone. If you experience any difficulty reading or navigating this policy, please contact us for an accessible alternative format.
Contact:
508 Help Desk
Email: support@508helpdesk.com
Website: https://508helpdesk.com