In June of 2017 in a case involving the Winn-Dixie supermarket chain, a federal court accepted the idea that the store could be sued under the ADA Title III due to its website being considered a “place of public accommodation”, like any other brick and mortar business.
“The court found that the website was ‘heavily integrated’ and a ‘gateway’ to the physical stores. The website limits customer participation to acquiring in-store coupons, refilling existing prescriptions for in-store pick-up, and using a store locator function.”
Federal courts have since ruled favorably on other ADA website claims in more than one other case.
The following article should be a “wake-up call” for any commercial website operator. Heads up!